A Case Study: When Expanding Infrastructure Needs and Ongoing Facility Maintenance Collide, Through the Client’s Eyes
From Matt Benishek, Director of Operations, SYNNEX WESTCON-COMSTOR
SYNNEX Corporation, a leading provider of distribution, systems design, and integration services for the technology industry, has numerous warehouses located throughout the U.S. While setting up a new warehouse in Plainfield, Indiana, in August 2013, SYNNEX engaged with MTAC Industrial. SYNNEX hired MTAC to take on a variety of tasks from the sourcing and application of industrial-grade floor tape to the installation of conveyors in its shipping department. As SYNNEX operations grew and evolved so did their needs for warehouse infrastructure and maintenance. MTAC was there to support each project.
Working with MTAC Through the Years
SYNNEX hired MTAC in 2014 to set up a Value-Added Service area within its facility. MTAC created a modular design to allow SYNNEX to expand the system as they added clients. By recognizing the need for expansion down the road, MTAC made it easy for SYNNEX to add to its infrastructure as this part of the business grew.
In 2015, SYNNEX asked MTAC to take on a more ambitious project – setting up its new facility in Ontario, Canada. Regardless of the size of the project, MTAC’s attention to detail and thorough research on costs and materials ensures its clients’ projects are completed on time and within budget. In this case, MTAC procured materials from a Canadian supplier while bringing in some products from U.S. suppliers so the new space would look and feel like SYNNEX’ Plainfield operation.
During the next several years, SYNNEX hired MTAC for a range of expansion and enhancement projects in its warehouses. During each project, MTAC coordinated with the SYNNEX operations team to ensure its work did not impact SYNNEX’ daily operations. In addition, MTAC served as the maintenance department for SYNNEX and swiftly fixed issues that arose. Their services have always been very professional, well-planned, and seamlessly executed within a reasonable timeframe.
Trusting MTAC
MTAC provides quality, efficient and reliable installation of infrastructure and facility maintenance services, and they are a pleasure to work with. They go above and beyond to provide the best experience for its customers and are committed to understanding its customers’ needs in order to provide the best service.